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McMahon Group

Dining Enhancement


A Dining Enhancement Program Available to all Clubs

After assisting thousands of clubs with countless member surveys representing over one million members and spouses, we are finally able to address the most chronic issue facing clubs, dining. It's not that club dining is bad; it is just many times a missed opportunity. A missed opportunity to significantly drive "very high, member satisfaction". Our survey research shows that dining is almost always the most important club activity to members. This is why we are helping management and culinary teams address this with a nuts and bolts or should we say food and beverage approach.

We identify what members want and then help them achieve it. Sounds simple, but we know that some of the simplest things are the most difficult to achieve.

The McMahon Dining Enhancement Program has
five basic steps

  1. The General Manager completes a dining audit form (see upper right);
  2. Club members complete a dining Mini-Survey™;
  3. McMahon's dining specialist conducts the dining program assessment;
  4. McMahon's dining specialist conducts a dining strategic analysis with the management culinary team to identity the dining mission, goals and specific action plans for execution;
  5. A follow-up program monitors results to be sure the dining goals are being achieved;
Contact Alison McMahon Duffy at 1.800.365.2498 or aduffy@mcmahongroup.com to schedule your Dining First Impressions Visit so our club planning principal can visit your club, meet you and recommend how to best address your needs.
DINING AUDIT FORM 
Click Here to begin.



img Click here for Dining Brochure



We are pleased to announce that McMahon's Dining Enhancement Program is being spearheaded by a true dining leader from the club management ranks.

Richard Lareau, CCM, CCE, ECM with his thirty years of culinary and management experience is one of the real foodies in the club industry. He will be working with McMahon's consulting team to assist in making every clubs dining offering a "members favorite".